Dynamics Community Forum Thread Details

Adding attachments to Mail Merge not working

Hi Experts,

We are Using Dynamic 2016 online and the Dynamics 365 Client for Outlook. The mail merge function is working fine until I try to add an attachment to the mail merge.

The email never gets sent, it is sitting in the user’s outlook drafts folder. it's Works fine with no attachment. is there some other setting to fix this issue?

Hi Ganesh.

Hope you are doing well.

Request you to please check the below link and see if that answer your concern.

support.microsoft.com/.../frequently-asked-questions-about-the-mail-merge-feature-in-word-2003-w

Q15: Can I add an attachment when performing a merge to an e-mail message?

A15: No, you cannot add an attachment when performing a merge to an e-mail message. Microsoft Office Word doesn’t support this functionality. However, you can add an attachment when performing a merge to an e-mail message programmatically by using CDOSys. You can contact a solution provider to build solution for you.

Q16: How I can add attachments when doing a merge to e-mail?

A16: Microsoft Word doesn’t support this functionality. However, this can be done programmatically by using CDOSys. You can contact a solution provider to build a solution for you.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

310212 How to use the Cdosys.dll library to send an e-mail message with attachments by using Visual C#

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