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Finance | Project Operations, Human Resources, ...
Suggested Answer

Can I issue a credit note or debit note via a purchase order (PO) without adjusting the quantity

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Posted on by 282

Dear All,

I have some a bit to request some favor for all of you.

I would like to issue a credit note or debit note via a purchase order (PO) without adjusting the quantity. I try to following these steps:
1. Create new PO via AP>All Purchase Order>new

pastedimage1684295316664v1.png
2.then go to Tab Purchase >Credit Note

pastedimage1684295374702v2.png
3. Mapping to invoice that I want to do CN/CN

pastedimage1684295431007v3.png
4. I struck in this step that I wish to issue a credit note or debit note without adjusting the quantity.

pastedimage1684295766009v4.png

Do you have any idea to solved this issue?

I have the same question (0)
  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Moderator on at

    Why are you stuck here?  What do you want the quantity to be?

  • Chomchanok Profile Picture
    282 on at

    Dear Frank,

    I would like only adjust only the price but qty is the same, But I can't.

  • Suggested answer
    Gaurangkumar Jani Profile Picture
    4,546 User Group Leader on at

    Hi Thanakorn Kanjiropas

    If you create a credit note with PO, you have to reverse quantity.

    If you do not want to adjust quantity, please use Invoice Journal to adjust the amount and issue a credit note to vendor.

    Please let us know if this helps.

    Thanks,

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