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Does anyone have encountered a slow performance of Solomon 7 on Windows 2008 R2 standard SP1? Any Solutions? I takes almost 10 seconds for a screen to open when the user click on it.

Posted on by Microsoft Employee
  • Javed Mohammed Profile Picture
    Javed Mohammed 75 on at
    Re: Does anyone have encountered a slow performance of Solomon 7 on Windows 2008 R2 standard SP1? Any Solutions? I takes almost 10 seconds for a screen to open when the user click on it.

    Hi Raj,

    We upgraded from SL 6.5 to 2011 and all client communications were dead slow (15-20 sec) for each screen. The issue was that the connection method to SQL Server was NP (from old installation) instead of TCP. Once the protocol order is changed on the client machine, performance is very good.

    Protocol order can be found in the registry at

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\Client\SNI10.0

    Hope this helps. Do not forget to back up the registry first.

    Javed Mohammed.

  • Adam Leonard Profile Picture
    Adam Leonard 2,151 on at
    Re: Does anyone have encountered a slow performance of Solomon 7 on Windows 2008 R2 standard SP1? Any Solutions? I takes almost 10 seconds for a screen to open when the user click on it.

    Hi Raj,

    Check out the following KB articles:

    941009 You experience slow performance in Microsoft Dynamics SL 7.0 or in Microsoft Dynamics SL 2011

    mbs.microsoft.com/.../KBDisplay.aspx

    967709 Troubleshoot performance issues in Microsoft Dynamics SL

    mbs.microsoft.com/.../KBDisplay.aspx

    If the screens are customized, check to see how quickly they open in Standard mode.

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