Hi, I probably need build a new format instead of using the existing one in incident entity. I should create a new field or just use the same field(ticketnumber)?
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Hi, I probably need build a new format instead of using the existing one in incident entity. I should create a new field or just use the same field(ticketnumber)?
*This post is locked for comments
Does it work with dynamics 365?
Hi,
You could use the following auto number solution.
dynamicscrmcoe.com/auto-number-generation-dynamics-crm-2016
Hope this helps.
You can use the same one - that way, you won't have to change the views etc. If you are using an existing autonumbering solution, it should take care of everything. If you are creating a plugin, just register it on the pre-create
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