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Basic Authentication failing

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Posted on by Xmeister

I am trying to call sandboxed BC cloud API using basic authentication and am getting the following error:

<error xmlns="">docs.oasis-open.org/.../metadata">
<code>Unauthorized</code>
<message>The credentials provided are incorrect</message>
</error>

Get the error when using Postman and code solution.

The basic URL is following:

https://api.businesscentral.dynamics.com/v2.0/sandbox/api/v1.0/companies(sdfsdfsdff0-cwerwerwer4ewerwer-werwe)/accounts

Now this works with OAuth2 bearer token using Postman and code.

I have copied the key from my user name and I have copied the complete key.

Basic auth calls are working fine in Docker sandboxed enviroment with Postman and code. The interesting thing is at first glance the above error would point to credentials issue (id or password) however if I set the wrong password with basic auth in Sandbox I get the following error:

{
"error": {
"code": "Authentication_InvalidCredentials",
"message": "The server has rejected the client credentials. CorrelationId: xxxxxxxxxxxxxxxxxxxxxxxxxxxxx."
}
}

Searches against the first error message appear to relate more to AD tenant authentication.

TIA for any help.

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Stefano Demiliani 37,166 Most Valuable Professional on at

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Are you passing username (without the domain part) and web service access key? Have you checked the expiration date for the key?

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Xmeister 42 on at

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Thanks for reply.

I am passing without domain name.. so if my login was fred@somewhere.com I'm passing fred. I've tried upper/lower case..

Expiration date is set to nothing/don't expire.

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Stefano Demiliani 37,166 Most Valuable Professional on at

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Is your user a Delegated User Account (partner account)? Delegated admins cannot use web service key as we cannot resolve their license without OAuth.

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Xmeister 42 on at

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The accounts are linked through AD.. is this equivalent of 'Delegated User' ? Thanks again.

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Stefano Demiliani 37,166 Most Valuable Professional on at

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What do you mean with "accounts linked"?

If you're using a regular D365BC user account (your customer's user) you should be able to use Basic Auth without problems.

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Xmeister 42 on at

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What I meant was it's set to Office 365 Authentication under the user setting and sign on is through a O365 authentication page linked to organisation. I assume this implies 'delegated user'?

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Stefano Demiliani 37,166 Most Valuable Professional on at

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A delegated user is a partner account that your customer has authorized to access his tenant as admin.

If instead you're using a customer account, this is not the case (and so it should work).

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Rehan Satti 634 on at

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Hi Xmeister,

I would suggest to clear the browser cache and try again.

and make sure you are picking up the credentials from the right place as shown above.

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