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Trial balance report displaying wrong DR/CR and +/- symbols

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Posted on by Marco M

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Hi all, the Trial balance in our system (10.0.34) are producing wrong results. Specifically, the account that should display negative amounts on DR, now display positive amounts on CR instead, and also vice versa.

The original documents and vouchers are all in correct DR/CR direction and symbols, only the results of Trial balance are incorrect;
Only the trial balance from 2023/01/01 to 2023/03/31 is incorrect,; After that, the similar document produce the correct results in trial balance;
There were no customization on Trial balance functionality.

For example:

From trial balance report in 2023/01/01 to 2023/01/01 (incorrect results):
The original document posted in 2023/01/01 (correct) :

From trial balance report in 2023/04/01 to 2023/04/01 (correct results):

The original document posted in 2023/04/01 (correct) :

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