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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Hardware station setup...
Supply chain | Supply Chain Management, Commerce
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Hardware station setup, Printing is not coming

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Posted on by Krishna Kodidala 465

Hi,

I am unable to print any documents with the Hardware station. Hardware station is shown in the list when we select for pairing no message.  it asks for 'Manage' or clause. if we select 'Close' it is showing paired button yes but grayed In can not selected.

Offline database in SQL goes to Recovery mode.

why MS is giving this kind of complexity everywhere, MS is known for being user-friendly.  it is nightmare for implementors as in Android getting simplified process for users

This is very confusing

6254.HardwareStationerror11_2D00_11.jpg

  • Alex Hart Profile Picture
    Alex Hart 22 on at
    Hardware station setup, Printing is not coming
    Hey Krishna,
    I understand your frustration. Technical issues can be quite challenging. It's possible that there's a configuration or compatibility problem with your hardware station. You might want to check the connection, drivers, and settings to ensure everything is set up correctly. If the SQL database is going into Recovery mode, it could indicate a separate issue that needs attention.
    Sometimes, these technical glitches can be frustrating, but with a bit of troubleshooting and maybe some assistance from a tech-savvy colleague or support, you can hopefully resolve the printing and database issues. Hang in there!
  • Community member Profile Picture
    Community member 2 on at
    Hardware station setup, Printing is not coming
    Hi Krishna,

    I have the same issue. I was wondering if you could find a workaround for this issue.
  • Krishna Kodidala Profile Picture
    Krishna Kodidala 465 on at
    RE: Hardware station setup, Printing is not coming

    Hardware Station operation failed for request uri: 'localhost/.../Print' with controller '' and method ''. isExternalPeripheralFailure: 'False'. ExceptionMessage: 'System.InvalidCastException: Unable to cast COM object of type 'Interop.OposPOSPrinter.OPOSPOSPrinterClass' to interface type 'Interop.OposPOSPrinter.IOPOSPOSPrinter'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{CCB98151-B81E-11D2-AB74-0040054C3719}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
    at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
    at Interop.OposPOSPrinter.OPOSPOSPrinterClass.set_DeviceEnabled(Boolean pDeviceEnabled)
    at Microsoft.Dynamics.Commerce.HardwareStation.Peripherals.OposPrinter.Close()
    at Microsoft.Dynamics.Commerce.HardwareStation.Peripherals.OposPrinter.Execute(Request request)
    at Microsoft.Dynamics.Commerce.HardwareStation.ClientManagers.PrinterManager.ExecutePrintWithRetry(PrintRequestConfigKey printRequestConfigKey, IGrouping`2 groupedRequest, Boolean canRetryUponFailure)
    at Microsoft.Dynamics.Commerce.HardwareStation.ClientManagers.PrinterManager.<>c__DisplayClass1_0.<Print>b__1()
    at Microsoft.Dynamics.Commerce.HardwareStation.DeviceLockContainer.ExecuteOpos(Object asyncLock, String source, String threadId, Action action)
    at Microsoft.Dynamics.Commerce.HardwareStation.ClientManagers.PrinterManager.Print(Collection`1 printRequests)
    at lambda_method(Closure , Object , Object[] )
    at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass6_1.<GetExecutor>b__0(Object instance, Object[] methodParameters)
    at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.Execute(Object instance, Object[] arguments)
    at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Web.Http.Tracing.ITraceWriterExtensions.<TraceBeginEndAsyncCore>d__17`1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Web.Http.Tracing.ITraceWriterExtensions.<TraceBeginEndAsyncCore>d__17`1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__5.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Web.Http.Filters.AuthorizationFilterAttribute.<ExecuteAuthorizationFilterAsyncCore>d__3.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Web.Http.Tracing.Tracers.HttpControllerTracer.<ExecuteAsyncCore>d__10.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Web.Http.Tracing.ITraceWriterExtensions.<TraceBeginEndAsyncCore>d__17`1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__15.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__15.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Web.Http.Tracing.ITraceWriterExtensions.<TraceBeginEndAsyncCore>d__17`1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at System.Web.Http.HttpServer.<SendAsync>d__24.MoveNext()'. ExceptionStackTrace: ''. StatusCode: '500'.

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