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Finance | Project Operations, Human Resources, ...
Suggested Answer

Cannot create a record in alerts - record already exists

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Posted on by 25

Hello Teams 

  I want to add a user into the organization, I got this error to approve a workflow on user request for a worker after I refresh the workflow history,

And what caused the error so as to aviod it.

Error:

Stopped (error): X++ Exception cannot create a record in alerts - event inbox data (EventInboxData). Inbox ID : 5637144685. The record already exists. at

I have the same question (0)
  • Suggested answer
    GirishS Profile Picture
    27,827 Moderator on at

    Hi Simiat,

    Refer to the below link.

    https://www.dynamicsuser.net/t/stopped-error-x-exception-cannot-create-a-record-in-alerts/49534

    Thanks,

    Girish S.,

  • Simiat Profile Picture
    25 on at

    The link above does help me, can you give me another link more details than this as to truncate

  • GirishS Profile Picture
    27,827 Moderator on at

    Hi Simiat,

    Try the suggestion given in the below link.

    https://microsftdynamics.blogspot.com/2016/06/when-submitting-timesheet-for-approval.html

    Thanks,

    Girish S.

  • Simiat Profile Picture
    25 on at

    Thanks so much for your feed back.

    But am working on only the functionality and I can't access the back end or technical function

    I still get the error after I clean up the batch job history and notification clean up.

    Please help with the error solution

    Thank You.

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