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Suggested answer

Cannot create a record in alerts - record already exists

Posted on by 25

Hello Teams 

  I want to add a user into the organization, I got this error to approve a workflow on user request for a worker after I refresh the workflow history,

And what caused the error so as to aviod it.

Error:

Stopped (error): X++ Exception cannot create a record in alerts - event inbox data (EventInboxData). Inbox ID : 5637144685. The record already exists. at

  • Simiat Profile Picture
    Simiat 25 on at
    RE: Cannot create a record in alerts - record already exists

    Thanks so much for your feed back.

    But am working on only the functionality and I can't access the back end or technical function

    I still get the error after I clean up the batch job history and notification clean up.

    Please help with the error solution

    Thank You.

  • GirishS Profile Picture
    GirishS 27,826 Super User on at
    RE: Cannot create a record in alerts - record already exists

    Hi Simiat,

    Try the suggestion given in the below link.

    https://microsftdynamics.blogspot.com/2016/06/when-submitting-timesheet-for-approval.html

    Thanks,

    Girish S.

  • Simiat Profile Picture
    Simiat 25 on at
    RE: Cannot create a record in alerts - record already exists

    The link above does help me, can you give me another link more details than this as to truncate

  • Suggested answer
    GirishS Profile Picture
    GirishS 27,826 Super User on at
    RE: Stopped (error): X++ Exception cannot create a record in alerts - event inbox data (EventInboxData). Inbox ID : 5637144685. The record already exists. at

    Hi Simiat,

    Refer to the below link.

    https://www.dynamicsuser.net/t/stopped-error-x-exception-cannot-create-a-record-in-alerts/49534

    Thanks,

    Girish S.,

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