Update an active record to inactive

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Posted on by Community Member

Hi all,

I have an entity with active and inactive records. I want to update the state of the record(from active to inactive).

For this I have written the code:

public static void CheckIfInworkActions(ICrmContext context)
{
QueryExpression exe= new QueryExpression(avd_agenthandlingtime.EntityLogicalName);

       exe.ColumnSet.AddColumn(XrmAttributes.AgentHandlingTime.statecode);
            exe.Criteria.AddCondition(XrmAttributes.StateCode, ConditionOperator.Equal, 0);

var coll1 = context.OrganizationService.RetrieveMultiple(exe);

            foreach (Entity e in coll1.Entities)
            {
                if (coll1 != null && coll1.Entities != null && coll1.Entities.Count > 0)
                {
                   e.Attributes["statecode"] = new OptionSetValue((int)1);

context.OrganizationService.Update(e);

}

can any one suggest me where I am going wrong?

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Community Member on at

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RE: Update an active record to inactive

hi,

I have used this code, You need to use entitymoniker

SetStateRequest setStateRequest = new SetStateRequest()

{

EntityMoniker = new EntityReference

{

Id = EntityId,

LogicalName = "yourEntity",

},

State = new OptionSetValue(1),

Status = new OptionSetValue(2)

};

_orgService.Execute(setStateRequest);

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Community Member on at

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RE: Update an active record to inactive

Hi,

I have used this code and worked well for me.

SetStateRequest setStateRequest = new SetStateRequest() { EntityMoniker = new EntityReference { Id = recordId, LogicalName = entityName, }, State = new OptionSetValue(1), Status = new OptionSetValue(2) }; organizationService.Execute(setStateRequest);

here is the ref link : https://msdynamicscrmblog.wordpress.com/2013/05/02/activatedeactivate-a-record-using-c-in-dynamics-crm-2011/comment-page-1/

Regards

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Rahul-Waghmare 990 on at

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RE: Update an active record to inactive

Hi,

This is not the right way to change the status of entity record in CRM. You need to use setstaterequest & entitymoniker, like below.

_sdk.Execute(new SetStateRequest

{

EntityMoniker = new EntityReference("contact", contactId),

State = new OptionSetValue(1),

Status = new OptionSetValue(-1)

});

Regards,

Rahul

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a33ik 84,331 Most Valuable Professional on at

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RE: Update an active record to inactive

Hello,

Your code looks good. What version are you on? Direct update of statecode to change state appeared in 2015. To change state for sure try to use SetState message - stackoverflow.com/.../how-to-change-state-status-in-crm-2013-using-c-sharp

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