Business Rules error on activation

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Posted on by Barbara Forsman

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I have a Business Rule that shows/hides fields based on the value of one field. It has worked in the past. I deleted a field from the form so I deactivated the Business Rule, removed that field from the Business Rule, successfully validated, and tried to reactivate. When I reactivate I get the error:

6765.Capture.JPG

"Errors in Process Definition

This process contains errors and cannot be activated. Open the process, correct any errors, and try again..."

1. Why are there errors when the rule validates successfully?

2. How can I find out what the errors are?

Many thanks in advance!

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Gopalan Bhuvanesh 11,401 on at

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If you download the log file, it may have more information.

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Barbara Forsman 608 on at

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The log doesn't give me much help, but maybe I don't know what I'm looking for. Can you see what is wrong? This is what the error details says:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #BC6663FADetail:

<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">

<ActivityId>e389f57e-45c6-43f1-9c88-4de7cf716181</ActivityId>

<ErrorCode>-2147220970</ErrorCode>

<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />

<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #BC6663FA</Message>

<Timestamp>2017-04-24T20:01:11.8776797Z</Timestamp>

<ExceptionRetriable>false</ExceptionRetriable>

<ExceptionSource i:nil="true" />

<InnerFault>

<ActivityId>e389f57e-45c6-43f1-9c88-4de7cf716181</ActivityId>

<ErrorCode>-2147187627</ErrorCode>

<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />

<Message>The selected workflow has errors and cannot be published. Please open the workflow, remove the errors and try again.</Message>

<Timestamp>2017-04-24T20:01:11.8776797Z</Timestamp>

<ExceptionRetriable>false</ExceptionRetriable>

<ExceptionSource i:nil="true" />

<InnerFault i:nil="true" />

<OriginalException i:nil="true" />

<TraceText i:nil="true" />

</InnerFault>

<OriginalException i:nil="true" />

<TraceText i:nil="true" />

</OrganizationServiceFault>

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Gopalan Bhuvanesh 11,401 on at

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There is no new information in this log. Please check Business Rule conditions and actions.

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Barbara Forsman 608 on at

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I cannot see any errors in the conditions or actions. The only change was to remove fields that were removed on the form, so I'm baffled. It also validates successfully.

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Community Member on at

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I think when you removed the field something was not removed from the business rule, can you try developing a same rule from scratch or rebuild this rule.

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Rajat Awasthi 675 on at

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Hi Barbara ,

Please check if you have lookup's referencing in your Business Rule.if yes , please resolve (refresh) those values and again. Try to activate there after.

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Barbara Forsman 608 on at

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That was it!! My conditions were lookup fields. After I refreshed them, the Business Rule activated without issue. Thank you so much!

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urklnme 439 on at

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stop replying.... you are not helping

sheesh

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