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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Print Preview & Pr...
Microsoft Dynamics AX (Archived)

Print Preview & Priniting not working in client machine

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Posted on by Muthusamy 4

Hi All,

   I have some Customized SSRS reports and Version AX2012 RTM.

    The Report is working fine in AOS Server. While running the same report from client machine, report bringing the data and if we give the print report is not printing and Print Preview is not showing Print format of that Report (File-->Print-->Print Preview.). More Over The Print Preview is showing Print format in Visual Studio 2010.. But other customized reports are working fine(Print & Print preview).

please help me to sort out this issue and let me know, if any questions.

Regards,

Muthusamy V

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  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

    Hi Muthusamy,

    Is the report started by a user which has a standard role? Then also try to run the report with the system administrator role assigned. If it is related to one machine/user, then try to reset usage data and remove user cache files from the client (*.auc, *.kti). These are located in the \userfolder\appdata\local directory.

  • Muthusamy Profile Picture
    Muthusamy 4 on at

    Thanks Andre

    Its working fine now.  

  • Mahesh2022 Profile Picture
    Mahesh2022 5 on at

    I Have same issue Print preview is not showing while printing order with AX 2009 RTM

    I tried your solution but didn’t worked.

    Same thing working on another desktops.

    What could be problem?

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