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Extension Marketplace - won't allow install

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I'm on BC20 Cloud with my Database hosted by a 3rd party, not MS.  When I go to the extension marketplace to install an app I get an error (even though I have super user admin rights):
Installation of extensions from the marketplace is not supported for your system configuration. For more information, see
Is the extension of apps only allowed if the DB is hosted by MS? Why is that the case?  It creates massive integration headaches for non-MS hosted DB's when installs can't take place and let the apps properly talk to my database.