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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / PO match: able to matc...
Microsoft Dynamics GP (Archived)

PO match: able to match an invoice for return items

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Posted on by mchiasson@acceo.com 375

Hi

I knwo there was a fix for the problem that you can match (invoice) items that were returned but I can't seem to find where to download.

Can you let me know where to go for the download?

Thank you

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  • Suggested answer
    Richard Whaley Profile Picture
    Richard Whaley 25,195 on at

    It is not normal to receive an invoice for a returned item.  Typically you get a Credit Memo that is either applied to another order or eventually paid by the vendor.

    If you are supposed to get a Credit, use the Return with Credit option on the PO transaction, assuming the item has not been issued from inventory.  If the items were issued from inventory and then returned to inventory, use the Inventory with Credit option.

    This topic is discussed in detail in our Understanding Purchase Order Processing manual.

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,625 Super User 2025 Season 2 on at

    What GP version are you on?

  • mchiasson@acceo.com Profile Picture
    mchiasson@acceo.com 375 on at

    GP 10.0

    Thank you

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,625 Super User 2025 Season 2 on at

    I'm not so sure there was ever a fix for this but more of a work-around.  If you need to re-receive replacement items, you can either edit the original PO to add a line item to it to re-receive, enter a new PO with that line item on it, or enter a receiving transaction without a PO.  In any of those scenarios, you will be able to match the invoice for the replacement goods to the receipt.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at

    With GP 2010 SP3 you could actually return items on a PO line and then re-receive them. With GP 10 your only choice is to do as Frank suggests.

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