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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Regional date format
Microsoft Dynamics AX (Archived)

Regional date format

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Posted on by sri17 346

Hi All ,

AX 2012 R3

One database has multiple companies in server such as US , AU , DK , UK NL ..., the ask from user is to have the date format as per the regional settings or Legal entity .

The business users are connecting via Cisco VPN to AX application .

To sort out the issue , Couple of forum members suggested to follow the below points .

we observed it is control panel issue as when user changed the date format as per the local region ,then AX application would show the date format as expected .

 If the computer restart then control panel date format changes back to old , then user have the different date format .  Not sure why the control panel changes revert back and why it is not storing the changes at user level ?

Any suggestion would be appreciated.

Thanks  in advance.

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  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,667 Super User 2026 Season 1 on at

    Hi sri,

    The regional settings are taken from the Windows setup. There is no option to have a setup per legal entity.

    Reverting the settings in the control panel is managed by company policies in Windows policies. It is not valid for all companies. I don't have knowledge how to do this policy setup (not my area of extertise/interest). On my personal laptop I can change it without issues.  

    For the regional settings, you might contact a system administrator or post a question on a Windows forum.

  • Suggested answer
    Vilmos Kintera Profile Picture
    Vilmos Kintera 46,149 on at

    As André said AX client picks up the region-related information that you set in Windows Locale and Regional settings where the AX client is actually executing. The second thing which drives additional logic related to date and time are in the AX clients' User Options screen, try setting Language, Default country/region and Preferred time zone as desired.

    An implementation that we have done was using Windows Remote Desktop Services where the clients were running on those RDS hosts centrally, but served a wide range of connections from Europe, Americas and Asia perfectly fine.

    We had to enable redirection of Windows locale for the RDS hosts from the local computer, so it did not matter what the default settings were in the RDS hosts, always the users' local regional settings were taken over once the remote desktop connection got established for the Ax32.exe RemoteApp.

    If your Windows regional settings are not sticking on local computer, likely you have a Group policy set by your system engineers that takes precedence over the users' settings. Change the global group policy not to override users' local settings. You should look up Windows / Active Directory forums and blogs about this.

  • Vilmos Kintera Profile Picture
    Vilmos Kintera 46,149 on at

    Please take your time to mark helpful answers next to each post in order to resolve the thread and assist others with finding the correct reply for similar questions.

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