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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Multi Tier Workflow
Small and medium business | Business Central, N...
Suggested Answer

Multi Tier Workflow

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Posted on by Chappy81 30

I am trying to get a workflow to work using the following criteria:

1st - Workflow User Group where only one member has to approve.

2nd - specific approver.

I've read and tried all other threads on this, but cannot for the life of me, get the workflow to action as above. It either approves the transaction when the 1st one approves, or doesn't send through to the 2nd, or leaves approvals for the remaining parties. 

Any assistance would be greatly appreciated. 

Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Andy Sather Profile Picture
    Andy Sather Microsoft Employee on at

    Hello - Could you try setting up a Workflow User Group and set it up like the following:

    User1 Seq 1

    User2 Seq 1

    User3 Seq 1

    User4 Seq 2

    Users 1, 2, and 3 should get the Approval.  Once either approves it should go to User4 for final approval.

  • Chappy81 Profile Picture
    Chappy81 30 on at

    Hi Andy, thanks for the reply. I have my workflow user group set up in that format.but it either expects all three in sequence 1 to sign off (I only want 1) or approves the entire process without ever getting to the user in seq 2. I've tried the conditions as "pending" and also "approval requests" = 1 but no joy

  • black_s Profile Picture
    black_s 328 on at

    Hi,

    Create a workflow user group with all the first approvers with sequence 1 and the specific approver as sequence number 2..

    Then setup your workflow as follows:

    pastedimage1680961952543v1.png

    On the first step, ensure you add the step that says Approve the approval request for the record such that when the 2nd approver approves it will change all the remaining Open statuses from sequence 1 to Approved

    [quote user="Chappy81"]

    I am trying to get a workflow to work using the following criteria:

    1st - Workflow User Group where only one member has to approve.

    2nd - specific approver.

    I've read and tried all other threads on this, but cannot for the life of me, get the workflow to action as above. It either approves the transaction when the 1st one approves, or doesn't send through to the 2nd, or leaves approvals for the remaining parties. 

    Any assistance would be greatly appreciated. 

    [/quote]

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