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Azure AD to CRM Synchronisation issue

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Posted on by Arun Nair597

Hi All,

We are facing synchronisation issue with Dynamics CRM and AAD groups .

Issue is even if we add a user in the AAD group it is not reflecting in the CRM environment teams section .

Can any one help.

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Inogic 748 on at

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Hi Arun,

AAD Security Group team in Dynamic 365 CRM will start showing the users only after they login to the environment.

Kindly refer this link to find further details regarding the same.

Hope this help.

Thanks!

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Yoshika Suzuki Microsoft Employee on at

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AAD team members are only visible to team members after accessing the Dynamics environment.

https://docs.microsoft.com/en-us/power-platform/admin/manage-group-teams

Here's how to add a user to environment:

https://docs.microsoft.com/en-us/power-platform/admin/add-users-to-environment

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