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Microsoft Dynamics GP (Archived)
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Errors while attempting to email Purchase Order

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Posted on by 1,144

Hi,

We recently setup a customer with emailing functionality for Sales and Purchasing.  Sales invoices email without any issue.   The Purchase Order Word Template has been modified and prints correctly.  We setup the purchasing module email settings and have setup a vendor with the necessary setups - emailing and enabling email of PO.  The first PO we tested emailed perfectly.  Since then we have been unable to email any Purchase Orders due to random errors that don't seem to make sense.  For example:  'the user date is outside the range for the stock count calendar', 'this item exists on a stock count and cannot be deleted until it is removed from all stock counts',  and an error about price level and position.

They are on a terminal server and are using Outlook for emailing.

Any ideas would be appreciated!

Alicia

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  • Beat Bucher  GP Geek  GPUG All Star Profile Picture
    28,058 Moderator on at
    Errors while attempting to email Purchase Order
    Rebecca,
    Are you using MAPI or Exchange as the e-mail option in GP ? 
    have you checked Microsoft's e-mail troubleshooting guide ? 


  • CU11091925-0 Profile Picture
    2 on at
    Errors while attempting to email Purchase Order
    Were you ever able to resolve this?  I have a client that this is happening to about 85% of the time.  The messages change and are so bizarre.  It only occurs when trying to email a Purchase Order.
    Thank you,
    Rebecca

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