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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Installing GP 2016 web...
Microsoft Dynamics GP (Archived)

Installing GP 2016 web client, Http error 503 when trying to access webpage.

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Posted on by Community Member

Hello,

In a test environment, I am attempting to install and configure GP 2016 web client on windows server 2016 R2. Everything seems to have installed correctly, however, when trying to access the webpage from the local server I receive and HTTP 503 error with message "the service is not available". 

Additional info:

All GP and IIS services are running, the website is using a self-signed cert, the GP website app pool identities are using domain admin accounts, GP services are running using domain admin accounts. 

The web address I'm using to connect is "https://*servername*/GP", and the website is located in "C:\Program Files\Microsoft Dynamics\GP Web Components" if that even matters.

Couldn't seem to find any related messages in Event viewer

Thanks, Ill add any additional info if required.

*This post is locked for comments

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: Installing GP 2016 web client, Http error 503 when trying to access webpage.

    Hey,

    Thanks for the help, I tried messing around with the apppools and their associated accounts but it did not work. After a UN-install and fresh install of GP and GP web client/components it works fine. 

  • Dan Peltier Profile Picture
    Dan Peltier on at
    RE: Installing GP 2016 web client, Http error 503 when trying to access webpage.

    The only thing that I've ever seen a 503 error be is something wrong with the App Pool. Try running an IIS reset, make sure the App Pool is running, restart it, try setting a different account and password on the App Pool then restart it again.

  • Syrus Profile Picture
    Syrus 4,156 on at
    RE: Installing GP 2016 web client, Http error 503 when trying to access webpage.

    were you able to google the Http 503 error. it seems the issue is with IIS

  • Community Member Profile Picture
    Community Member on at
    RE: Installing GP 2016 web client, Http error 503 when trying to access webpage.

    Bump

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