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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Some users are getting...
Microsoft Dynamics CRM (Archived)

Some users are getting disconnected intermittently and receiving this error

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Posted on by Jerry P. 225

I have several users who cannot connect and receive the below errors when using the web based version.

3771.CRMError.png

Other users running the mobile version on an iPad get randomly disconnected.

I have never experienced these issues.

Is there any way to find out what is happening here and get it resolved?

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  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Some users are getting disconnected intermittently and receiving this error

    Hi Jerry,

    Since its online - you cannot get tracing enabled and see the error there also the logs.

    i would suggest you to get in touch with MS as its a generic error until unless someone else here has faced the issue otherwise.

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