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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Product receipt cancel...
Microsoft Dynamics AX (Archived)

Product receipt cancellation

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Posted on by imran ul haq 4,047

Hi All,

Recently we were upgraded from R2 CU7 to R3 CU11, and i was checking on the functionality of "Generate charges on product receipt". After configuration, i created one PO and allocate the charges, i select the charge code which have the posting between vendor and item. And receive the material, at time of receiving the material i am getting the correct GL entries (first two line in the below screenshot). Now when i cancel the product receipt i got three line in the journal (Last three lines in the below screenshot):

4478.ap.jpg

Inventory ledger account got reverse fully but the accrued purchase amount get split into two, material cost and the charges amount. I believe after cancelling the product receipt it should give me the same reversal entry otherwise my accrued purchase will have the credit balance and "Purchase expenditure, un-invoiced" will have the same debit amount balance. 

Please advise may be how i can achieve that at the time of cancelling the product receipt amount will not split and reverse the actual accounts.

Also below is my posting profile of the item group used in the PO.

ap1.jpg

Thanks in advance

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  • imran ul haq Profile Picture
    imran ul haq 4,047 on at

    Any Suggestion experts

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Imran Ul Haq,

    Can you provide screenshots of all postings generated (product receipt, correction of the product receipt, invoice and possibly an invoice correction) that are created for the PO?

    It would be great if you could personalize the posting type field into the overview grid and if you could also provide information about the Transaction origin of your voucher(s).

    Many thanks,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 4,047 on at

    Hi Ludwig,

    Thanks for the reply.

    ap3.jpg

    First two line are the actual entry for the product receipt and the last three lines came after cancelling the product receipt, in actual after cancelling it should have two lines only, i don't know why the "purchase accrual" and "Purchase expenditure, un-invoiced" get splitted.

    Thanks

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Imran,

    If you open the product receipt form and select the voucher form, isn't there an additional voucher that is created?

    The voucher that you show above is this the one from the invoice form by selecting the invoice voucher?

    Best regards,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 4,047 on at

    Hi Ludwig,

    The voucher i shared is from the product receipt, and so far i didn't invoice the PO.

    Also when i post the product receipt, in the voucher i am getting two lines and when i cancel the product receipt and open the voucher i am getting 5 lines in total, two for the first actual product receipt and three for the cancellation. For product cancel there is no separate voucher, it update the existing one.

    thanks

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Imran Ul Haq,

    If those vouchers come only from the product receipt then there must be something wrong (bug).

    There are a lot of hotfixes available on LCS but I do not know which one might fit your specific issue.

    Have you already checked there?

    Can you actually replicate the issue - and get into contact with the MS support - or is this something that happened only one time?

    Best regards,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 4,047 on at

    Hi Ludwig,

    Actually this is happening for one PO only, i tried again with the new test PO on my test environment and it work fine. But with this PO on the test server also i am getting the same voucher entries.

    thanks

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Imran Ul Haq,

    If you cannot replicate the issue, it might be hard to get MS involved here and probably the fastest way to get this corrected is making a manual GL correction posting for the wrong voucher.

    Best regards,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 4,047 on at

    Hi Ludwig,

    Yes, i will do the GL correction entries only. Thanks for your usual help and support, appreciated.

    thanks

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