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Microsoft Dynamics CRM (Archived)

hirearchy of record

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Posted on by 2,510

Hi, I have hierarchy of records in Account, and they associate with different contacts. Is that possible to list all the contacts associated with the primary account through view or report?

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I have the same question (0)
  • Shahbaaz Ansari Profile Picture
    6,211 on at

    Hi sdnd2000,

    Yes this is possible by creating report.

    Thanks,

    Shahbaaz

  • sdnd2000 Profile Picture
    2,510 on at

    sorry, could you elaborate the details, no idea how to achieve that

  • Suggested answer
    Drew Poggemann Profile Picture
    4 on at

    Hi sdnd2000,

    The following will show contacts for accounts that are the primary account and not a sub-account.  Is this what you were looking for?  

    contacts_5F00_related_5F00_primary_5F00_account.PNG

    Hope this helps.

    Thanks,

  • Suggested answer
    Nithya Gopinath Profile Picture
    17,078 on at

    Hi,

    You could try creating an advanced find view as shown below. 

    For the associated records, there will be a lookup for the relationship. You could filter the contacts with that lookup.

    3125.1.PNG

    This will list all the contacts with parentcustomerid equals A. Datum.

    Hope this helps.

  • Mahendar Pal Profile Picture
    45,095 on at

    Your requirement is not clear, could you share some more details, it will help.

  • Verified answer
    Ryan Maclean Profile Picture
    3,070 on at

    If I'm right, I think you're suggesting you have a Parent Company (A) that has one or more sub-companies (B,C,D, etc.), and you would like to be able to view all of the contacts for Parent Company (A) as well as the contacts for all of the sub-companies in a single view/report?

    This is pretty straightforward to achieve.  You can do an advanced find on Contacts, then in your criteria add Company Name (Account) from related records, then in the criteria select Account Equals "Company A", OR Account Under "Company A".  This will give you the full list of the Contacts you're looking for

    Search-criteria.PNG

    You can use the FetchXML here to create a report as required.

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