Dynamics CRM add-in for Outlook causing Outlook to load slow

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Posted on by Gagandeep Singh

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Hi,

I have been facing this issue since sometime that Dynamics CRM add-in takes long time to load which delays the Outlook load time. Each time I open Outlook, I get a pop-up saying Synchronizing CRM data.

We're using CRM Online 2016 with Outlook 2013 Professional Plus.

Here is the screenshot. Any ideas where to start looking?

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razdynamics 17,308 User Group Leader on at

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Hi Gangandeep, Does the user have Multiple mailboxes? Is it on a Virtual Citrix Client? How many users is this issue efecting? Can you please share spec of machine?

Best Wishes, Raz

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