You’re offline. This is a read only version of the page.
410
We have all of our users approximately 50 at anyone time using four Citrix App Servers (as our Dynamics GP clients / workstations). very randomly (at times) a user goes to switch companies (GP Desktop using the taskbar and clicking the company to launch the Company Switch Form). And GP freezes (it appears). Just a empty Dynamics GP Window frame. No error messages and timing out.
What happens is the user closes the Windows and the Citrix Session ends. They wait a minute or two and back they are in GP and might never experience this again. We might get five or ten of these a month.
Please if you have heard of or have ideas about this your sharing might be helpful.
Thank you and Happy New Year to all the wonderful people on this forum.
*This post is locked for comments
I have the same question (0)
Ronald...
definetly a difficult issue to troubleshoot. Can you explain how you have things load balanced across the machines? Also..any patterns that you have started looking at such as:
Finished posting in a module and then switching companies
or
Prints a report and then switches companies
or
disconnected for a period of time, reconnects to session and then switches companies
Thanks!
Share
Report
All responses (
Answers (
