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PST on GP 2015 RTM is wrong version?

Posted on by Microsoft Employee

Just installed the RTM version of GP 2015.  When I logged in the first time I received the following message:

"InValid Versions!  This version of Professional Services Tools is only compatible on GP 2013"

Any thoughts?

*This post is locked for comments

  • RE: PST on GP 2015 RTM is wrong version?

    This link should get you there:  https://mbs.microsoft.com/partnersource/northamerica/deployment/downloads/service-packs/NOAM_PSTL

    And if it helps, here is the TK on how to fix the 2015 install:  https://support.microsoft.com/en-us/kb/938108

    One item of note, the Copy Company feature doesn't work in my install of PSTL v14.0.3.  I don't know if they've corrected that because I downloaded mine several months ago.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: PST on GP 2015 RTM is wrong version?

    That Download link ( for PSTL for GP 2015) provided is no longer working. Anyone know where else I can find this or email me at rroberts@isisinc.com. We are a MS Partner and I can see the page and test earlier version downloads fine.

  • Bill Campbell Profile Picture
    Bill Campbell 22,647 on at
    RE: PST on GP 2015 RTM is wrong version?

    Mahmoud, I think Rob and I were trying to get to the same place as you have so well laid out in your blog.

    I am clipping that page and keeping that handy.

    Thanks.

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: PST on GP 2015 RTM is wrong version?

    Check this out,  Dynamics GP 2015 RTM – PSTL InValid Versions

  • Suggested answer
    Bill Campbell Profile Picture
    Bill Campbell 22,647 on at
    RE: PST on GP 2015 RTM is wrong version?

    Just to add on what Rob has posted here - when you get the PSTL chunk file loaded, you may end up with Customer Exp.... on the line where PSTL should be.

    If that is the case you need to remove the SY07130 table from the Dynamics DB.

    Make a backup of the table or whole database - but do a backup - run the Delete on the table and then re-open GP - PSTL should be back.

  • Suggested answer
    Rob Klaproth Profile Picture
    Rob Klaproth 1,730 on at
    RE: PST on GP 2015 RTM is wrong version?

    To fix PSTL you need to REMOVE PSTL from GP in add/remove programs, click on Dynamics GP2015 and click change, and unselect the PSTL feature.

    Then you need to verify that the Technical Services Tools is no longer showing in your dynamics.set file and that the .DIC file for it is no longer in your GP2015 folder.  If they are still there you will need to remove them.

    Lastly, download and copy the chunk file back into your GP2015, RUN GP2015 as ADMINISTRATOR, and click yes to include new code.  You may have to manually add a shortcut to PSTL after this is done.

    The download is here:

    https://mbs.microsoft.com/partnersource/northamerica/support/support-news/NOAM_PSTL

    Only partners may get it at this time unfortunately as far as I know.

  • RE: PST on GP 2015 RTM is wrong version?

    No when I try to choose a Source or Destination company I get a message about "wrong number of arguments to open".

  • RE: PST on GP 2015 RTM is wrong version?

    Windi,

    Are you able to utilize the Copy Company tool in PSTL in GP 2015?

  • RE: PST on GP 2015 RTM is wrong version?

    So I finally got the right version of PSTL to load in GP 2015.  I had to uninstall PSTL from add/remove programs, then download the new chunk file (link provided above by Joshua Page), unzip and copy everything to the GP2105 folder and finally GP unchunked it.  Only problem is, I've lost PSTL from the Navigation Pane.  I had to add a shortcut to open it like you used to have to do several versions ago.  But it's the right version and working!

  • RE: PST on GP 2015 RTM is wrong version?

    I know that there us the updated Cnk file available to download, and also, as I understand it, the issue was supposed to be fixed in the January Hotfix. I installed the January Hotfix and now every time I launch GP 2015, I am prompted to include the 'new' code.

    I reviewed the GP folder and the tautil.cnk file is still sitting in the folder.  I have closed GP,  relaunched with the 'Run as Administrator...', still not expanding the cnk file.  I have launched GP several times with no resolve.  

    In addition, I am able to navigate to the PSTL Main Setup and I am prompted with the Invalid version error message.

    PSTL will eventually load, but even when it does, when I select the Copy Company option, select a Source Company, I receive the following "Wrong Number of arguments to 'open". Will the updated PSTL cnk file resolve these issues?

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