Microsoft Dynamics CRM (Archived)

Ajax Call Error

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Posted on by yleclerc

1,549

When creating an incident, I'm trying to check the value of a field on the Account (customerid).

I am using odata and jquery which are both pre-loaded on the form.

I am getting an Ajax Call Error when the function gets to the red part below. I have no other detail about the error.

Anyone has an idea? I can't find the error in my code.

AlerteCompteSupportDesactive = function () {

var compte = window.Xrm.Page.getAttribute('customerid').getValue();

if (compte === null || compte[0] === null) {
return;
}

var compteid = compte[0].id;

if (compteid !== null) {

var url = "/AccoutSet(guid'" + compteid + "')/new_Supportdesactive";

var entity = $.odata.getOne(url);

if (typeof entity !== 'undefined' && entity !== null && typeof entity.new_Supportdesactive !== 'undefined' && entity.new_Supportdesactive == 1)
{
Xrm.Page.ui.setFormNotification("Attention. Le support est désactivé pour ce compte! ", "WARNING", "alertecompte")
}

}
};

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a33ik 84,331 Most Valuable Professional on at

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Yvan,

Where did you get this example? Can you send a link that will demonstrate that odata extension?

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yleclerc 1,549 on at

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I got the code from another CRM Organization we have. It was first written for CRM 2011, but it still works after migrating to CRM 2016. Back then, the guy used odata a lot.

Here is a link to how the form is configured: https://youtu.be/zgOcqJf2g8w. Sorry, our CRM base language is French...

Maybe my approach is wrong...

Here is my goal:

In an inciden,t upon choosing Account, I need to check the value of a field in the Account (2 option field). If the field value is yes (1), I need to display a notification.

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yleclerc 1,549 on at

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odata is a library we uploaded in CRM...

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a33ik 84,331 Most Valuable Professional on at

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Looks like your library is not get loaded.

You have 2 ways - find a way to load that library or avoid using it and switch to something other. For example you can use rough JavaScript. Install CRMRest Builder and use it - it can provide you code to start.

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yleclerc 1,549 on at

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Thanks Andrew!

I will check with Jason Lattimer because when loading CRMRest Builder, it stall at "Please wait" forever...

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yleclerc 1,549 on at

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Thanks Again! I am getting there... slowly! Here is the code I built with Rest Builder. I added alerts to figure out what is going on.

alert (result); -> Returns [object Object]
alert (new_supportdesactive); -> Returns undefined

AlerteCompteSupportDesactive = function () {

if (typeof ($) === 'undefined') {
$ = parent.$;
jQuery = parent.jQuery;
}

$.ajax({
type: "GET",
contentType: "application/json; charset=utf-8",
datatype: "json",
url: Xrm.Page.context.getClientUrl() + "/api/data/v8.2/accounts()?$select=new_supportdesactive",
beforeSend: function(XMLHttpRequest) {
XMLHttpRequest.setRequestHeader("OData-MaxVersion", "4.0");
XMLHttpRequest.setRequestHeader("OData-Version", "4.0");
XMLHttpRequest.setRequestHeader("Accept", "application/json");
XMLHttpRequest.setRequestHeader("If-None-Match", "W\/\"000000\""); //Change 000000 to your value
},
async: false,
success: function(data, textStatus, xhr) {
if (xhr.status === 304) { //Handle data not changed
} else {
var result = data;
var new_supportdesactive = result["new_supportdesactive"];
}

alert (result);
alert (new_supportdesactive);

if (new_supportdesactive == 1)
{
Xrm.Page.ui.setFormNotification("Attention. Le support est désactivé pour ce compte! ", "WARNING", "alertecompte")
}
},
error: function(xhr, textStatus, errorThrown) {
Xrm.Utility.alertDialog(textStatus + " " + errorThrown);
}
});
};

When I execute the code with Rest builder, it seemd to be working

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a33ik 84,331 Most Valuable Professional on at

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Yvan,

Where do you pass id of account to query?

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yleclerc 1,549 on at

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I guess I am not! It there any way to this directly in Rest Builder or it has to be added manually to the code?

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a33ik 84,331 Most Valuable Professional on at

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You will have to add it to code.

Should be something like following based on your code:

var compte = window.Xrm.Page.getAttribute('customerid').getValue();

var compteid = compte[0].id.replace("{","").replace("}", "");

url: Xrm.Page.context.getClientUrl() + "/api/data/v8.2/accounts(" + compteid + ")?$select=new_supportdesactive",

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Community Member on at

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Hi YLeclerc,

as i can see:

var result = data; <-- is an array
var new_supportdesactive = result[0]["new_supportdesactive"]; <-- you need to use index

Please let me know.

If you found the answer helpful, please mark as Verified

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Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna, ITALY

Independent Contractor

http://www.francescopicchi.com

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