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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Custom Reminder : Tota...
Microsoft Dynamics GP (Archived)

Custom Reminder : Total of column field blank

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Posted on by Jae Chang 2,305

Hi,

Does anyone know why the 'Total of column" drop down is blank when trying to add a Custom Reminder? This is for a custom smartlist I created using RM10100 with a calculated field.

I created a favorite from the custom smartlist and have tried setting a reminder both from the custom smartlist and the favorite of the custom smartlist.

Both show a blank dropdown in the "Total of column" field after I choose my Smartlist Favorite and tab down....

Thanks for your help.

-Jae

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  • Congruent Dynamics Profile Picture
    Congruent Dynamics 735 on at
    RE: Custom Reminder : Total of column field blank

    Glad to know that the issue has been resolved!!!

  • Jae Chang Profile Picture
    Jae Chang 2,305 on at
    RE: Custom Reminder : Total of column field blank

    @PRAGADEES

    My apologies...I meant to say RM00101.

    @Congruent Dynamics

    Thank you, that's what it was. It looks like it works for the data type of currency but I was able to use the "number of records" instead for what I was doing.

  • Verified answer
    Congruent Dynamics Profile Picture
    Congruent Dynamics 735 on at
    RE: Custom Reminder : Total of column field blank

    Hi Chang,

                  If the smartlist contains all the fields are string, the "Total of column " drop down is blank. Any one of the field in the smarlist must be numeric data type then only you can see the field in the drop down. Like amount field or customer balance, these fields are numeric data type. By using the numeric field in the smartlist you can see the field in the drop down.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Custom Reminder : Total of column field blank

    Hi Chang,

                   Please check the table name "RM10100" as you mentioned. The table name is a invalid one. Check it first..

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