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Drop Ship invoice Incorrect amount on Invoice

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Posted on by SammyG

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Hi all,
bit of a complex one this so any suggestion would be most welcome.
We have a drop ship order where on the sales order the cost is extracted from the item last direct cost and the sales team input the price. We then link to a PO. However, the resulting posted sales invoice line is showing a huge variance which cannot be linked to a currency fluctuation or the last direct cost – it may well have been overwritten but no way of being certain.
Can the posted sales invoice be re-valued in some way as it clearly does not reflect the true amount?
Thanks

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Dynamics 365 Business Central

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Jun Wang 7,681 Super User 2025 Season 1 on at

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Drop Ship invoice Incorrect amount on Invoice

when user create a sales order for a drop shipment, they create a purchase order as well, which links to the sales order, So the costing should flow from purchase invoice to the sales invoice automatically. Did you check the value entries of that item if this is the case?

Jun Wang
SammyG 211 on at

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Drop Ship invoice Incorrect amount on Invoice

Thanks for coming back to me. I just checked the adjusted cost field and this shows a substantially lower amount than the original cost – we’ll have to try and investigate why and how this has occurred.
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Valentin Castravet 27,645 Super User 2025 Season 1 on at

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Drop Ship invoice Incorrect amount on Invoice

The system automatically adjusts the posted sales invoice when the Adjust Cost Item Entries batch job is run. In the posted invoice, if you go to statistics, what do you see adjusted cost field? It should show the adjusted cost.

Fiy the unit cost on the lines of the invoice only shows the original unadjusted cost.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/