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Modifying a User Name

Posted on by Microsoft Employee

I have a user who recently got married so her username (which is her first name and last initial) has changed. We use active directory for our users so I'm wondering if I can just change that last initial on the username for her CRM account.

Would modifying her CRM user account (instead of creating a new one) cause any problems? I would prefer all her CRM data to only be connected to one account rather than two.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Modifying a User Name

    Nope, We worked it out. Thanks!

  • Suggested answer
    Sumit Bhatnagar 99 Profile Picture
    Sumit Bhatnagar 99 1,850 on at
    RE: Modifying a User Name

    Hi..

    Do you still have the same issue ?  thanks.

  • Verified answer
    Sumit Bhatnagar 99 Profile Picture
    Sumit Bhatnagar 99 1,850 on at
    RE: Modifying a User Name

    Hi..

    If you only want to change the display name for the user in CRM  then you can easily go to  Settings in CRM >> Administration >> Users >. and Change the First and Last name ..

    If I am missing anything then please explain the issue in detail.

    thanks,

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