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ReportHow do I unapply a credit memo in A/P so I can void an open invoice?
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How do I unapply a credit memo in A/P so I can void an open invoice?
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Sorry about that, I'm new to this and didn't realize I did that. Trying to delete one.
I am still not able to void the open invoices, I keep getting the error message: "This document cannot be marked for voiding. It has been either partially applied or is on hold." It still shows that there are credits applied.
If your credit memo is fully applied(has the status of history), then you can void it directly from the "Void Historical Transactions(Transactions-->Purchasing-->Void Historical Transactions)" window. After voided the historical credit memo (fully applied), the applied invoices for this documents will move to open status(un applied status). Then you can void the open invoices from the Void Open Transaction window.
If your credit memo is partially applied to the invoices, then follow the above link suggested by Susan.
Hope this helps!!!
You will need to follow the steps that Victoria Yudin outlined in her blog. Don't recall anything changing in GP2013 yet.
community.dynamics.com/.../voiding-a-partially-applied-payables-transaction-in-dynamics-gp.aspx
Sue
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