Has anyone successfully processed an EFT payment batch via the web client in GP 2015?
We are able to access the EFT batch in the Post Payables Checks window, but when the process button is clicked, nothing happens. The "Connected" indicator flashes for a split second, but goes right back to Connected, but beyond that nothing processes.
Am I missing something, or is it simply not compatible?
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Yes, currently the users are either logging into Citrix and performing the process there, or using the dedicated check printing workstation to process EFT payments.
Have you gone onto to select the Print Remitances yet?
I like the idea of running the setup on the desktop as well - be sure to use the same user on the desktop as you did when you run the webclient.
I am leaning toward a permission issue, but your reply posting will tell us more.
Hello Michael,
Thank you for using Community Forums. My name is Becky and I will assist you.
We don't have any reported issues processed an EFT payment batch via the web client in GP 2015.
My suggestion is to test it on the 'Desktop' client and verify that it works there.
If it does I would suggest opening a support incident with the help desk.
Thanks,
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