Unable to access Nav via Citrix

(0) Share

Report

Posted on by chico20

Hello everyone! Hope you can assist me as my organization has done everything they say they can on their side. I am trying to access NAV via Citrix but it does not load. I sometimes receive a message saying will reconnect in 5 minutes. I have successfully gotten it to work taking down the firewall on my home network (xfinity) only for it to drop again. IF I use on my hotspot, it works. If I use at office it works. But on home network, it does not. I am not sure how to tweak the modem/router options and Xfinity is useless. I did notice the log inside my router says that it is blocked:

FW.IPv6 INPUT drop , 151146 Attempts, 2021/2/26 07:53:43	Firewall Blocked
FW.IPv6 FORWARD drop , 4890 Attempts, 2021/2/26 07:53:16	Firewall Blocked

But I disabled the firewall on modem/router so why would it be still blocked? Is this even the issue. Has anyone experienced something similar that can help?