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App/Extension Telemetry when client environment deleted.

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Posted on by JeffChan

Do anyone know any source trasaction like as extension/app telemetry could know the client's environment was deleted or upgraded as a ISV? The extension/app telemetry doesn't have transaction for the app/extension uninstalled or deleted by environment deleted or upgraded.

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Khushbu Rajvi. 23,132 Super User 2026 Season 1 on at

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As far as i know, telemetry in Business Central or any app/extension does not track the deletion of a client's environment or app uninstallation. This is because telemetry is limited to capturing in-app activities, errors, and performance data, not external actions like environment deletion or upgrades. You would need a different monitoring system, possibly from Azure or another source that tracks infrastructure events, to know when an environment is deleted or upgraded.

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YUN ZHU 102,476 Super User 2026 Season 1 on at

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As far as I know, the standard has had this feature. If you are using the Online version, you can use it.

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/telemetry-overview?wt.mc_id=DX-MVP-5004336#available-telemetry

Hope this helps.

Thanks

ZHU

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Khushbu Rajvi. 23,132 Super User 2026 Season 1 on at

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if it helps: https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/telemetry-enable-application-insights

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