AR (RM) month end procedure question

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Posted on by CIGARCIA

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I am trying to print statements with the activity details for the whole year. I don't want the statement to summarize any prior months' activity but every time I try printing statements (sales>routines>statements), I only get monthly statements. What seems really weird is that I am able to get the annual activity if I print one customer at a time but I don't have the same result if I use a range for our customer IDs.

I have only closed January and I wonder if I need to close each month thru September before I can get the statements that I want. Any help will be highly appreciated!

Thanks,

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Richard Whaley 25,195 on at

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Re: AR (RM) month end procedure question

Also, make sure you are not removing fully paid transactions to the history files.
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sueconrod 335 on at

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Re: AR (RM) month end procedure question

When you are printing make sure that the date you are summarizing to is marked as January 1, 2012. and that you are printing them as Open Item. Try a couple of customers and makre sure that you are highlighting int he Print For: that you are not Excluding fully applied Payments, Current Paid in Full. This is a multi-select window and you need to use CTRL to mark what you want to print for. But I think your issue is the summarize to field.

also, you don't need to have the months open or closed, that is just good practice so that employees are not entering information into closed periods after you have entered financials.