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Microsoft Dynamics AX (Archived)

WMS "FULL" functionality on Handheld Device is not showing

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Posted on by 14,855

Dear 

we used to have the Full function on the handheld device ; used by the packers when they are packing a sales order and one box is is full , they used to click FULL and the system automatically would close the Current WORK and create a new work for the balance of the quantity to pack

it is no longer showing 

does anyone know where i can set it up so it will appear again ? 

Regards

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  • Verified answer
    fatihgork Profile Picture
    3,817 on at

    Hi,

    It is visible only when "Allow splitting of work" checkbox is activated on mobile device menu item. (Warehouse management/Setup/Mobile device/Mobile device menu items)

  • Abdo Khoury Profile Picture
    14,855 on at

    Thank you Fatih for your valuable input 

    but there is nothing on the Mobile device menu item to allow splitting 

    WORK-Confirmation-Setup.png

    and even if you go into the WORK confirmation setup, there is nothing there

    WORK-Confirmation-Setup.png

    the only allow splitting i can think about is found in the location directive and that is already set to true 

    is there somewhere else i need to check , please advise 

    thank you

  • Abdo Khoury Profile Picture
    14,855 on at

    no worries , i found it under the SALES PICK

  • Abdo Khoury Profile Picture
    14,855 on at

    thank you so much Fatih, appreciate your help

  • Danny Bilodeau Profile Picture
    4,934 Super User 2026 Season 1 on at

    Hi Sylvano,

    We have teh same issue in RM Pick. What setup are you referring to when you mention <Sales Pick>? Can you please send the menu path or a screen shot?  

    Kind regards,

    Danny

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