How to approve a PO workflow that is 'in review' on development system?

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Posted on by jt1024

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Hello,

I have a development cloud hosted system where I've changed some data types. I want to see how these affect a Purchase Order Printout. I created a PO and submitted it to workflow. It's still 'in review' over an hour later.

Where would I look in the system to move this workflow forward?

Thanks again.

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Komi Siabi 13,190 Most Valuable Professional on at

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Hi Jim,

Under Windows services , check if the Microsoft Dynamics 365 : Batch is running.

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jt1024 197 on at

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Good point, but yes it's running.

Is there something in system where I can check if the workflow is stuck waiting for another user role in the system to do something to it?

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Komi Siabi 13,190 Most Valuable Professional on at

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Check the workflow batch processes

Navigate to - System Administration > Inquiries > Batch Jobs - enter workflow in the filter field. They need to be in 'waiting ' state.

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Mohit Rampal 12,565 Moderator on at

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Hi, If workflow batch jobs are also running then Please check last step in workflow history, it might be waiting for some approvals.

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jt1024 197 on at

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Hello Komi,

There are 4 jobs

I was going to set them to waiting... but... and this is a big BUT... will that start emailing our users if there are things that will cause notifications? Our users will sure as ____ be confused and I'll catch heck.

What can I do to prevent any emails going out?

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jt1024 197 on at

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Tracking details on the workflow just shows the step where it was activated. It might be related to what Komi suggested. I'm just very cautious out the system accidentally sending out messages.

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jt1024 197 on at

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If I set the system administration, email parameters to just ENABLED on EML | Use an email app, such as Outlook. Would that effectively block any autosent emails?

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Ramit Paul 22,803 Most Valuable Professional on at

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There is a batch called email distribution batch, probably that is off in your box so email won't go.

Check in case that is running.

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Mohit Rampal 12,565 Moderator on at

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As Ramit mentioned, for email sending.. batch job is Email Distribution Batch.

Check this article

d365tour.com/.../

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jt1024 197 on at

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Thanks guys! I think I found it. For the benefit of future readers, here is what I see:

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