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Issue when using Power Automate to add users to D365 F&O

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Posted on by BenH1313

Hi all,

First post here!

We are in the early stages of implementing D365 F&O so excuse my ignorance to the system. We use power automate across the business for various things and I am exploring whats possible with F&O. For starters, I am trying to add new users on submission of a form, using the 'Create Record' function in PA and pointing to the SystemUser entity. But when I run the flow, I get the error:

"An error has occurred. Write failed for table row of type 'SystemUserEntity'. Infolog: Error: Object reference not set to an instance of an object..
clientRequestId: 78f2bf8d-103d-45f6-b268-6c9350229b61"

1030.d365-105553.png

I've tried various variations of names etc but to no success and note that the user is part of active directory and typically added into F&O via the import user function.

Thanks!

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gtechlearn on at

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Facing the exactly same issue. Did you got any solution or workaround the problem.
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Mohit Rampal 12,573 Moderator on at

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Hi, I have created a power app and power automate to import user into D365FO.

Please make sure you have added ClaimsUser in field Type

Check this out

community.dynamics.com/.../how-to-create-a-user-in-fin-ops-using-power-automate-error-in-getting-sid
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Mohit Rampal 12,573 Moderator on at

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This is how I have created it and tested (It creates a User in D365 F&O) and next step I added in flow to add a Security role.