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Microsoft Dynamics CRM (Archived)

Replacing Dialogs with Business Process Flows?

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Posted on by Microsoft Employee

I work with clients that use many dialogs - in fact over our client base probably 100's.  They continue to be designed and utilized as they are so effective.  It may be that for many of the dialogs, a business process flow may work as a replacement coupled with workflows.  My question is, can a business process flow be initiated on the same record multiple times.  For example, if I have a process to create documents to open a new credit account (which may happen multiple times for a particular Account in CRM) - can I start a BPF, each time.  (not reuse,  but the BPF each time I need to do this for that client?).

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  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,014 Super User 2024 Season 2 on at
    RE: Replacing Dialogs with Business Process Flows?

    Hi LRS,

    You would want to create a new record to represent the beginning of a Business process Flow Process for a Credit Account record. Each entity can hold 10 activated business process flow processes, but if you wanted to reuse one of the Business Process Flow processes then you should create a new record.

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