web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Payables Transaction E...
Microsoft Dynamics GP (Archived)

Payables Transaction Entry Window - Input Error

(0) ShareShare
ReportReport
Posted on by TPGPM1 4

We're experiencing an error with the Payables Transaction Entry window, and have determined that it's not specific to any user or GP instance. It also seems to be limited to a specific Company only.

Whenever a user inputs dollar values into the Payables Transaction Entry window then tabs or clicks on another field, the dollar value disappears and resets back to $0.00. It seems that only this windows is effected - no errors anywhere else in the system.

We have tried restarting our SQL server and running Check Links on the Purchasing module without success. Any suggestions are greatly appreciated! Thanks.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    coquisalsa Profile Picture
    coquisalsa 2,725 on at

    I would firstly check if the Payables Transaction form has been customized. Check the following types of customization:

    * Alternate form

    * Modified form

    * Modified with VBA form

    There are also 2 log files which can help you to find out what is happening behind the scene: Script.log & Dexsql.log:

    * Script.log is basically a log file of the Dexterity code that runs when you perform a specific task.
    https://support.microsoft.com/en-us/kb/850774

    * Dexsql.log file is a helpful tool that can frequently provide more information to troubleshoot issues.
    https://support.microsoft.com/en-us/kb/850996

    Another tool you can use is the SQL profiler.

    I hope this help

  • Bill Campbell Profile Picture
    Bill Campbell 12 on at

    Can you post a solution to this problem if you have resolved it - and if not, can you post more details about the configuration difference between one of the companies that works and this one.

    Look for the differences not the similarities and that is where the problem will spring from.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
mtabor Profile Picture

mtabor 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans