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Finance | Project Operations, Human Resources, ...
Answered

Intercompany pending project transactions are not posted and disappears

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Posted on by 25

Hello Community,

I have an issue with some intercompany project transactions.

I try to use resources from another company and invoice those ressources. So I made all the necessary settings. I managed to get the transactions exists at the pending level.

But when I post the Intercompany invoice (in the ressource's company) and I post the related account payable invoice (in the project's company), the related pending transactions just simply vanished and are never posted.

Anyone had this issue before ? if yes what is the solutions. Is anyone has any idea of what's going on ?

Thanks !

I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Kevin,

    Is it possible that one of your colleagues accidently deleted the related AP invoices that are created?

    Are all of those AP invoices deleted or only those of specific vendors?

    Can you replicate the issue in a different demo or test environment?

    Best regards,

    Ludwig

  • Kevin Bouarour Profile Picture
    25 on at

    Hey Ludwig, thanks for replying.

    The thing is I can't create any AP invoices since no project transactions are posted.

    I can do the whole process

    Creating an intercompany timesheet, validate the timesheet (and thus creating the pending project transactions). Creating and posting the Intercompany invoice, post the related vendor invoice. And right when I validate the vendor invoice, the related pending project transaction just vanish and is not even posted....

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Kevin,

    I had a look at LCS and found a couple of hotfixes but none of them seems to be related to vanishing lines.

    Can you please try to upgrade to the very latest D365FO version?

    If this does not help then open a support ticket with MS.

    Best regards,

    Ludwig

  • Kevin Bouarour Profile Picture
    25 on at

    Just so you know, after opening a MS ticket the solution was pretty complicated to find.

    The feature "Enable cost amount calculation feature for project vendor invoice retention term" should be DISABLED.

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