web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Web api integration fo...
Small and medium business | Business Central, N...
Suggested answer

Web api integration for a new potensial client (Webshop) - Where to start?

(0) ShareShare
ReportReport
Posted on by Sindre Markussen 5

Hello.

I have a new potensial client who wants a webshop. He has asked me to estimate an integration to sync items, orders and stock between the webshop and dynamics 365.

I have been trying to get information on how to get started, but there are SO much information about the CRM\ERP, and for every documentation\guide i read i get more confused. I've been reading about:


API(v1.0) for Dynamics 365 Business Central
Power apps
COMMON DATA SERVICE
Custom connector
Dynamics NAV Web Services

As far as i can see the API for dynamics is what i need to send updates to the dynamic when a product is sold in the webshop.

But what if a product changes in the CRM, and the webshop needs the update? Do i use webhooks, or am i supposed to set up a rest api on both the webshop and dynamics?

And Powerapps seems like a whole other field?


When i tried to set up a common data service i was asked to insert a url. Im so confused. Not even sure if this is the correct approach. 

Any advice on where to start is much appreciated.

I have the same question (0)
  • Suggested answer
    keoma Profile Picture
    keoma 32,729 on at
    RE: Web api integration for a new potensial client (Webshop) - Where to start?

    you can use soap or odata webservices on base of eg. queries, pages or codeunits. you also use the api. the items with inventory and the orders are managed by the erp (bc), not by the crm. the crm manages contacts, activities, etc.

  • Sindre Markussen Profile Picture
    Sindre Markussen 5 on at
    RE: Web api integration for a new potensial client (Webshop) - Where to start?

    Thanks! We prefer using REST with json, so the documentation https://docs.microsoft.com/en-us/dynamics-nav/api-reference/v1.0/ should be used? Can i just estimate the integration as i would with any other rest apis, or is it something special about integrating towards dynamics?

  • Suggested answer
    keoma Profile Picture
    keoma 32,729 on at
    RE: Web api integration for a new potensial client (Webshop) - Where to start?

    right, thats the starting point. best you also watch a couple tutorial videos about that topic. you can make an estimation like you would use a webservice, but plus at least 20% for the learning time and testing. from my experience this is a typical agile project. your customer will for sure change his mind and wishes at least once a week. so define clearly what features are within the first estimation and which are not.

  • Sindre Markussen Profile Picture
    Sindre Markussen 5 on at
    RE: Web api integration for a new potensial client (Webshop) - Where to start?

    Thanks! Do you have a suggestion on what videoes\tutorials are good?

    And, how do communication from business central go to the website? Do i set up a rest api on my webshop as well?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 2,828

#2
Sumit Singh Profile Picture

Sumit Singh 2,617

#3
YUN ZHU Profile Picture

YUN ZHU 1,861 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans