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There are currently 10 Reason Types to choose from when creating a reason code.
Is there a way of creating a new reason TYPE? The reason I ask is because we are using the reason type Return To Main Inventory for our reason code we created called customer return. The problem with this is if a customer returns an item that is defective we want to return it to the vendor not add it back into inventory.
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There is a RETURN TO OFFLINE reason code you can use in this scenario. It sends the customer returned merchandise straight to the offline inventory. It's then a matter of a few mouse clicks to send the item(s) from the offline inventory to a transfer out, which you would then issue and commit out of your inventory. Hope this helps.
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