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CRM 2016 incorrect redirection to mobile version

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Posted on by Community Member Microsoft Employee

Hello!

We have recently migrated our company to CRM Dynamics 2016. Some of our users complains obout inncorrect redirection to mobile version and to use full version they must manyally insert /main.aspx .

here's the case:

users are using Linux and FF - User Agent String is: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0

they're getting redirected to mobile version crm.domain.com/.../default.aspx instead of crm.domain.com/main.aspx which can be manually entered.

and here's the question:

Is there any way to manage this (redirections) from CRM application? As far as I know mobile version is not beeing used at all in our company, so as far as it's possible, completely disabling mobile version could also be a suggested solution (still I'd like to know how)

regards,

Marek Zalewski

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Community Member Microsoft Employee on at

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RE: CRM 2016 incorrect redirection to mobile version

Thank You!
Community Member Microsoft Employee on at

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RE: CRM 2016 incorrect redirection to mobile version

Hi Guido,

Thank You for quick response.

Just to be sure - is there a way to disable mobile version redirection?

regards,

Marek Zalewski