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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Run-Time Error 3711
Microsoft Dynamics RMS (Archived)

Run-Time Error 3711

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Posted on by Chaos Th3or1st 170

I am getting a Run-time error while processing Inventory Transfers

"Run-time error '3711': Operation cannot be performed while executing asynchronously"

 

I have yet to find a fix for this and any help would be appreciated, I am running Windows 7

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I have the same question (0)
  • Judith Maier Profile Picture
    Judith Maier 25 on at

    I have two RMS systems that are running on idential equipment, one is getting the error and the other is not.  The error occurs with entering a Purchase Order, and it is the same error message.  I am very interested in the answer.

  • Community Member Profile Picture
    Community Member on at

    Did you update with latest patch. What version are you running on

  • Judith Maier Profile Picture
    Judith Maier 25 on at

    Version:  RMS 2.0 with SP2 installed 1-25-2012.  No patches since that time.

  • Clint Skog Profile Picture
    Clint Skog on at

    Hello,

    Hotfix #27 V 2.0.0162 contains the following fix:

    Error message when you try to modify or add items to a purchase order in Microsoft Dynamics RMS Store Operations Manager: "Run-time error '3711': Operation cannot be performed while executing asynchronously"

    Though you mention you are having this issue when running an Inventory Transfer and not a Purchase Order, it still wouldnt hurt to upgrade to the latest version.

  • Alwani Profile Picture
    Alwani 710 on at

    Installed the latest SP for the sql server, make sure when you updated the service pack, you went through the SO Administrator program and then connect the database, and then on the Database tab, upgrade your RMS database. Confirm these please.

  • RMS Goddess Profile Picture
    RMS Goddess 172 on at

    I have previously filed a case with Microsoft on this issue and they had recommended changing the maximum memory in SQL as follows:

    Follow these steps to set the Memory to a more appropriate value:

    1.On the Start menu, right-click My Computer, and then click Properties. Note the amount of memory that is installed on the computer.

    2.Set the value for Maximum Server Memory to a value that is 25% of the total amount of memory that you idetified in step 1. For example, if you have 2GBs (2,048MBs) of memory on your computer take 2GBs (2,048MBs) times 25% to equal 512MBs. (2048 * .25 = 512).

    Note Follow these steps to set the value for the Maximum Server Memory: a.Open SQL Server 2008 Management Studio (Start - All Programs - Microsoft SQL Server 2008 - SQL Server Management Studio).

    b.Connect to the instance running RMS.

    c.In Object Explorer, right-click the SQL Server instance, and then click  Properties.

    d.Click the Memory node.

    e.In the Server Memory Options area, type the value that you want for Maximum server memory (in the example from step 2, you would enter 512).

    f.Click OK.

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