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Dynamics 365 Community / Forums / Business Central forum / Undo shipped quantity
Business Central forum

Undo shipped quantity

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Posted on by tanveerk 70

Hello,

I created a sales order and posted shipment and invoice (multiple lines).

Noticed later that quantity in the first line was wrong.

To mitigate the issue:

  1. Created correction for the invoice but the shipped quantity was still wrong in the sales order.
  2. Deleted the shipment but the shipped quantity is still showing.

Please advise, how can undo the shipping to create it with correct amount.

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  • Verified answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    Teddy Herryanto (Th... 14,300 Super User 2026 Season 1 on at

    The correction will not remove your shipped quantity. It posts the reversing entries.

    You will need to create a new sales order.

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