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Error when i create a SystemUser through Import from Excel

Posted on by Microsoft Employee

I have CRM 2015 and i am trying to import an Excel for create a SystemUser.

I take an error for "Could not load file or assembly 'Microsoft.Crm.Online.DirectoryData" although i use crm 2015 on premises.

I Take the error below from Trace Reader.

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Web Service Plug-in failed in SdkMessageProcessingStepId: {57CDBB1B-EA3E-DB11-86A7-000A3A5473E8}; EntityName: systemuser; Stage: 30; MessageName: SetStateDynamicEntity; AssemblyName: Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; ClassName: Microsoft.Crm.Extensibility.InternalOperationPlugin; Exception: Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
Inner Exception: System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.Crm.Online.DirectoryData, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
at Microsoft.Crm.ObjectModel.RoleServiceInternal`1.ThrowIfTenantAdminUser(Guid userId, ExecutionContext context, Int32 errorCode)
at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.Disable(BusinessEntityMoniker moniker, ExecutionContext context)
at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.SetState(BusinessEntityMoniker moniker, Int32 newState, Int32 newStatusCode, ExecutionContext context)
at Microsoft.Crm.ObjectModel.SystemUserService.Microsoft.Crm.Sdk.IStateful.SetStateStatus(BusinessEntityMoniker , Int32 , Int32 , ExecutionContext ).

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at CrmException..ctor(Exception innerException, Int32 errorCode, Object[] arguments) ilOffset = 0x10
at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context) ilOffset = 0x65
at Pipeline.Execute(PipelineExecutionContext context) ilOffset = 0xDD
at MessageProcessor.Execute(PipelineExecutionContext context) ilOffset = 0x171
at InternalMessageDispatcher.Execute(PipelineExecutionContext context) ilOffset = 0xE4
at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion) ilOffset = 0x16E
at OrganizationSdkServiceInternal.ExecuteRequestRequestWithInstrumentation(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, OrganizationContext context, Boolean returnResponse, Boolean checkAdminMode, Object operation) ilOffset = 0x0
at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode) ilOffset = 0x23
at OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode) ilOffset = 0x0
at InprocessServiceProxy.ExecuteCore(OrganizationRequest request) ilOffset = 0x34
at ImportOperationImportFile.SWSCreate(Guid organizationId, Entity dynamicEntity, Guid importFileId, Guid importDataId, Guid& createdRecordsId) ilOffset = 0x4E6
at ImportOperationImportFile.CreateOrUpdateEntityInPassOne(Guid organizationId, Guid importFileId, Object[] colValues, Dictionary`2 entityIdToEntityDictionary, List`1 columnsToScanInPassOne, List`1 additionalColumnsToScanInPassOne, Boolean needsSecondPass) ilOffset = 0x867
at ImportOperationImportFile.ProcessImportFileForPassOne(Guid organizationId, Guid importFileId, Boolean needSecondPass) ilOffset = 0x0
at ImportOperationImportFile.ProcessImportFileNotNeedingPassTwo(Guid importFileId, Guid organizationId) ilOffset = 0x3D
at ImportOperationImport.ExecuteImportOperation(Guid organizationId, Guid importId, Int32 operationType) ilOffset = 0x1DA
at ImportOperation.InternalExecute(AsyncEvent asyncEvent) ilOffset = 0x134
at AsyncEventHandlerCommand`1.Execute(IAsyncEvent asyncEvent) ilOffset = 0xD8
at AsyncEventExecutionManager`2.ExecuteHandler(IAsyncEventHandlerFactory handlerFactory) ilOffset = 0x9B
at PoolHandler.ProcessAsyncEvent(IAsyncEventExecutionManager asyncEventExecutionManager) ilOffset = 0x138
at AsyncEventOperation.<.ctor>b__2(IServiceOperation operation) ilOffset = 0x0
at FaultToleranceBehavior.Execute(ServiceOperationAction operation, IServiceOperation operationParameter) ilOffset = 0x18
at IsolatedOperation.Execute() ilOffset = 0x27
at MonitoredOperation.Execute() ilOffset = 0xD
at ThreadPoolQueueExecutionEngine.InvokeNextOperationInThreadPool(Object state) ilOffset = 0xC
at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) ilOffset = 0x79
at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) ilOffset = 0x9
at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() ilOffset = 0x35
at ThreadPoolWorkQueue.Dispatch() ilOffset = 0xA4
Crm Exception: Message: An unexpected error occurred., ErrorCode: -2147220970, InnerException: System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.Crm.Online.DirectoryData, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
File name: 'Microsoft.Crm.Online.DirectoryData, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.ObjectModel.RoleServiceInternal`1.ThrowIfTenantAdminUser(Guid userId, ExecutionContext context, Int32 errorCode)
at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.Disable(BusinessEntityMoniker moniker, ExecutionContext context)
at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.SetState(BusinessEntityMoniker moniker, Int32 newState, Int32 newStatusCode, ExecutionContext context)
at Microsoft.Crm.ObjectModel.SystemUserService.Microsoft.Crm.Sdk.IStateful.SetStateStatus(BusinessEntityMoniker , Int32 , Int32 , ExecutionContext )
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

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MessageProcessor fail to process message 'SetStateDynamicEntity' for 'systemuser'.

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System.IO.FileNotFoundException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #58DFD560: System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.Crm.Online.DirectoryData, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
File name: 'Microsoft.Crm.Online.DirectoryData, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
at Microsoft.Crm.ObjectModel.RoleServiceInternal`1.ThrowIfTenantAdminUser(Guid userId, ExecutionContext context, Int32 errorCode)
at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.Disable(BusinessEntityMoniker moniker, ExecutionContext context)
at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.SetState(BusinessEntityMoniker moniker, Int32 newState, Int32 newStatusCode, ExecutionContext context)
at Microsoft.Crm.ObjectModel.SystemUserService.Microsoft.Crm.Sdk.IStateful.SetStateStatus(BusinessEntityMoniker , Int32 , Int32 , ExecutionContext )

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

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Error in Create. ImportDataId {A0DEEFBB-E7DD-E811-80E1-000D3A22A3EB} | Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: An unexpected error occurred.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>An unexpected error occurred.</Message>
<Timestamp>2018-11-01T15:07:02.4770749Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.IO.FileNotFoundException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #58DFD560</Message>
<Timestamp>2018-11-01T15:07:02.4926661Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)
at Microsoft.Crm.Extensibility.InprocessServiceProxy.ExecuteCore(OrganizationRequest request)
at Microsoft.Crm.Asynchronous.ImportOperationImportFile.SWSCreate(Guid organizationId, Entity dynamicEntity, Guid importFileId, Guid importDataId, Guid& createdRecordsId)

*This post is locked for comments

  • Radu Chiribelea Profile Picture
    Radu Chiribelea 6,667 on at
    RE: Error when i create a SystemUser through Import from Excel

    Can you try to install UR 03 and see if that fixes the issue? www.microsoft.com/.../details.aspx

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when i create a SystemUser through Import from Excel

    I haven't register any dll in the GAC.

    Version 7.0.2.53

  • Radu Chiribelea Profile Picture
    Radu Chiribelea 6,667 on at
    RE: Error when i create a SystemUser through Import from Excel

    Did you register any Microsoft.Crm dlls in the GAC? What is your current build? Are you running the latest Update Rollup?

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