Hey, I am getting error while I am qualifying lead to opp. on of my field having limit of 1,048,576 but still I am getting error that You have exceeded the maximum number of characters in this field, also adding the SS of the same also attaching the SS of number of words put in description field.
Thank you,
Regards
Harendra Kashyap
Is this for an Online environment or On-Premise? If On-Premise, what is the build? Did you make sure to publish any changes? What do the 'Show Details' show? Was this working before or was it just after changing the Maximum Length? Have you tested with a even just one word in the description?
This is online environment. Yes I published all the changes. I am attaching SS of show details and log file of error. This is working for some text even for small paragraph.
Log File error : Exception Message: You have exceeded the maximum number of characters in this field.
ErrorCode: -2147204303
HexErrorCode: 0x80044331
Error Details: {"ActivityId":"","errorCode":2147762993,"message":"You have exceeded the maximum number of characters in this field.","stacktrace":"","Timestamp":1629953824447}
Activity Id: b1262235-4ac3-4695-979f-1ea0017bade8
Hello,
We have the exact issue/error in our online environment. We cannot qualify any leads.
Did you every find the resolution to the problem?
Thank you very much,
Jasmina Whyte
Hi Jasmina,
Check the fields that are mapped from the Lead to any of the records created during the qualifying process (Account, Contact, Opportunity). There may be a mismatch between the lengths of the fields in different entities.
In our case, it was the Address 1: City field. In the Lead, City could contain 80 characters, but in the Account it was limited to 17 characters. Qualifying Leads in which a string longer than 17 characters had been entered in Address 1: City resulted in a similar error.
Gary LetterNextLevel Business Systems
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