Adyen token Reauthroization is now working

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Posted on by Avinash Jha

We have recently enabled the Omni-channel feature in D365 F&O and after that, we have noticed that Adyen token reauthorization for the registered customer not working. However, it's working fine before enabling this feature.

When we cancel any item from line level like Update Line > Update delivery reminder then desired qty get canceled. However, after that when we try to hit the "Complete" button then it's show credit card declined.

PFB screenshot for the details.

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Charlotte X on at

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Hi Avinash Jha,

With regards to adyen reauthorization, I recommend you ask the adyen support team for help.

Best Regards,

Charlotte Xu

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