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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Suggest Vendor Payment...
Small and medium business | Business Central, N...
Answered

Suggest Vendor Payments Not Pulling In Invoices to Pay

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Posted on by john.ellis 3,510

Hi:

What are some reasons as to why Suggest Vendor Payments for a Payment Journal would not be pulling in overdue invoices to pay?

Thanks!

John

I have the same question (0)
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,111 Moderator on at

    Are you sure that the payments do not have the "on hold" field filled in?

    That can be a cause of this.

    There is also a possibility that you have put another filter in the suggested payment report that does not include the entry you are looking for.

    Try to run the report with as few filters as possible except from the vendor no. in question.

  • john.ellis Profile Picture
    john.ellis 3,510 on at

    Hi NorthW:

    I have done all of that.  But, still, no joy.

    John

  • Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,111 Moderator on at

    Is it only one specific invoice that is not been suggested to pay or does it happen to all over due invoices?

  • john.ellis Profile Picture
    john.ellis 3,510 on at

    It's all invoices.  But, here's what's really strange.

    When I say "all invoices", there are only two past due invoices.  That's because we don't have very many invoices to begin with, anyway.

    So, I troubleshooted this by manually pulling these two invoices through Process...Apply Entries.  Afterward, I deleted these two records from Payment Journals.

    Then, I went back into Payment Journals, used Suggest Vendor Payments, and it worked!

    My "revised question", therefore, is why is Suggest Vendor Payments working only for invoices that are manually pulled in to Payment Journals first?

    John

  • Verified answer
    john.ellis Profile Picture
    john.ellis 3,510 on at

    Once I clicked "Check Other Journal Batches", it worked!

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    John,

    Great that you solved your own issue. Remember to clear Payment Journals when processing, meaning Post them thru or you will have to check that box.

    Thanks,

    Steve

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