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ReportHi:
What are some reasons as to why Suggest Vendor Payments for a Payment Journal would not be pulling in overdue invoices to pay?
Thanks!
John
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Hi:
What are some reasons as to why Suggest Vendor Payments for a Payment Journal would not be pulling in overdue invoices to pay?
Thanks!
John
John,
Great that you solved your own issue. Remember to clear Payment Journals when processing, meaning Post them thru or you will have to check that box.
Thanks,
Steve
Once I clicked "Check Other Journal Batches", it worked!
It's all invoices. But, here's what's really strange.
When I say "all invoices", there are only two past due invoices. That's because we don't have very many invoices to begin with, anyway.
So, I troubleshooted this by manually pulling these two invoices through Process...Apply Entries. Afterward, I deleted these two records from Payment Journals.
Then, I went back into Payment Journals, used Suggest Vendor Payments, and it worked!
My "revised question", therefore, is why is Suggest Vendor Payments working only for invoices that are manually pulled in to Payment Journals first?
John
Is it only one specific invoice that is not been suggested to pay or does it happen to all over due invoices?
Hi NorthW:
I have done all of that. But, still, no joy.
John
Are you sure that the payments do not have the "on hold" field filled in?
That can be a cause of this.
There is also a possibility that you have put another filter in the suggested payment report that does not include the entry you are looking for.
Try to run the report with as few filters as possible except from the vendor no. in question.
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