CRM 2016 onPrem v8.1 Server-Side Synchronization Determine Which Org A User Is Sync'd With

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Posted on by ChrysDW

How can I find out which organization a user is sync'd with? I have sync'd users with our test org and our prod org and I would like to know which org each user is sync'd with. If I Test & Enable in test, then Test & Enable in prod, the test configurations do not update to tell me that is has Not Run, or failed or any other indication that it is no longer sync'd. Is there a script I can run to show me which org?

Thanks in advance,

Chrys

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Kokulan 18,054 on at

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Hi

Download the XRMToolBox if you dont already have it from : [View:https://xrmtoolbox.com:750:50]

Install the FetchXMLBuilder plugin

Connect to your CRM instance and run the following FETCH to see which Org the email id is linked to

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ChrysDW on at

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Thank you Kokulan for your reply. Unfortunately, this doesn't give me what I am looking because in both Test & Prod, both mailboxes can say that they are sync'd with the organization, even though only 1 can be sync'd. I would have expected or hoped that if you are syn'd with 1 org, the mailbox configurations of the other org would update to None.

I do however get a warning in the trace log and the Mailbox Configuration Alerts that states: "Appointments, contacts, and tasks can't be synchronized because the email address of the mailbox USERNAME is configured with another Microsoft Dynamics CRM organization. The best practice is to overwrite the configuration when you test and enable the mailbox in your primary organization. Also, change the synchronization method for your mailbox in non-primary organizations to None."

I appreciate your suggestion.

Have a great day.

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