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MTD - HMRC Obligation Request Error (403)

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Tax > Enquiries and Reports > Electronic Messages > Electronic Messages

I'm having an issue when sending off a VAT obligation request through MTD. I get this error code: Exception at level 0 Message: The remote server returned an error: (403) Forbidden. Source: System Stack trace: at System.Net.HttpWebRequest.GetResponse() at Dynamics.AX.Application.EMCommonWebAPI.`getResponse(EMWebRequest _request) in xppSource://Source/RegulatorySe...

Can anyone help with the above?

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Sheela Ningappa on at

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Hi,

Please create a new test user and try to retrieve.

Regards,

Sheela

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Birgit Mikkelsen 20 on at

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I have the same issue and have tried to create a new test user with no luck.

Anyone with a hint of, what is missing?

I have followed the documentation from MS line by line.

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Craig Fraser 15 on at

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I am seeing the same issue and suspect it is related to the settings on the Gov-Vendor-Public-IP line of ER MTD VAT WEB REQUEST HEADERS FORMAT. I think the KB Release video suggests this should be source IP for both Client and Vendor but this results in error.

Does anybody have any advice on what the External Service End Points should be?

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Sheela Ningappa on at

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Hi,

Firstly, on the internet explorer, search with “ api public ip address” and you get the below search results:

Click on the link: Ipify and scroll to the down- we can find the IP address for IPv4

Copy url- https://api.ipify.org and navigate to Electronic reporting>> Reporting configuration>>Select- MTD Web request headers format UK >>Configuration>>set up

Add- Gov-Client- Public- IP- On External service endpoint- paste the ip copied above “https://api.ipify.org”

Add- Gov-Vendor-Public-Ip- On External service endpoint- paste the ip copied above “https://api.ipify.org”

Set the state to completed

Save the form

Thanks,

Sheela

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Craig Fraser 15 on at

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Thanks for the prompt response Sheela. I have followed the instructions but still receive an error.

Running action 'Test retrieve VAT obligations'

Exception at level 0 Message: The remote server returned an error: (403) Forbidden. Source: System Stack trace: at System.Net.HttpWebRequest.GetResponse() at Dynamics.AX.Application.EMCommonWebAPI.`getResponse(EMWebRequest _request) in xppSource://Source/RegulatoryServices\AxClass_EMCommonWebAPI.xpp:line 94

If the IP format above looks correct (not my actual IP) then perhaps my issue is elsewhere. I'll go back through the set up instructions again.

Kind regards,

Craig

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Sheela Ningappa on at

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Hi Craig,

Could you please log an issue with Microsoft, we will look into it.

Thanks,

Sheela

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yuri94 on at

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Hi.

Do you have solution about this issue?

Thanks,

Yuri

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Shail Mekala 17 on at

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Hi,

I had a smilier issue with an MTD VAT submission ERROR CODE 403. I have created a new test user, changed the Company TAX Code (Registration ID), and got the Authorisation code using the new TEST user login.

This should resolve the issue.

Regards

Shail Mekala

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Anthikala 92 on at

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Hello,

Did anyone find out how to solve this issue? I also got the same error message.

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Syed A Shahid 25 on at

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I am having the similar issue, can anyone find the solution to this issue?

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